The sync site has been restored to a proper working status. The site was down from 09:21 - 10:31 UTC-4.
The extended outage was caused by a remote management card that failed to properly reboot the web servers. The management card has been replaced and the servers have been restarted.
Thursday, May 30, 2013
Web Sync Availability
We have experienced a connectivity issue today between our web servers and our SAN. An emergency reboot of the web servers was needed to restore connectivity.
Wednesday, May 8, 2013
Report Availability
We experienced a problem with the reporting library that caused the report viewer to appear blank. Only the report viewer was effected and we were able to restart the reporting component. Additional monitoring will be done to try to detect what the cause of the issue is so that we can prevent it in the future.
Tuesday, May 7, 2013
Sync Site Maintenance
The sync site will be offline for maintenance for approximately 15-20 minutes on May 8, 2013 starting at 21:30 UTC-5.
Subscribe to:
Posts (Atom)