We experienced a loss of connectivity to our web sites due to a distributed denial of service (DDOS) attack on an IP address located at the same data center as our equipment. Below is the response from our data center's network operations team. None of Supply Point Systems' equipment or services were directly targeted and none of our systems have been comprised or breeched as a result of the DDOS.
"At approximately 9:36 AM monitoring systems alerted us to packet loss
over our circuits to the datacenter. Engineers were able to
quickly isolate the cause of the attack to a DDOS attack to an IP on
the network and we subsequently mitigated the attack. Full service was
restored at approximately 9:48AM. Engineers are continuously reviewing
options that will help in preventing issues from wide spread DDOS
attacks. In recent weeks we have upgraded several network circuits to
improve capacity to handle DDOS attacks and we will continue to
increase the network capacity including DDOS mitigation services.
Engineers are continuing to monitor the network for any abnormalities.
We certainly apologize for the inconvenience caused by the attack this
morning."
