Tuesday, March 11, 2014
Sync Error Messages Today
We experienced a problem today with one of our web servers that was causing some users to experience errors. The problem was isolated to a single web server and other web servers were still able to service traffic requests uninterrupted. Our load balancers did not properly detect the error on the web server and as a result some users were sent to the troubled server while other users were sent to other functioning servers. We will be investigating the issue and taking necessary actions to ensure better detection and mediation of this type of problem going forward.